Privacy Policy

Buckeye Physical Therapy, PLLC · Last updated: January 2026

1. Information We Collect

Buckeye Physical Therapy PLLC (“we,” “us,” or “our”) collects information you provide directly, including your name, contact information (such as email address and phone number), appointment details, and, when applicable, medical history and insurance information when you schedule appointments or receive treatment.

2. How We Use Your Information

Provide physical therapy services and treatment
Communicate with you about appointments, scheduling, and care-related follow up
Send appointment confirmations and reminders
Process payments and insurance claims (when applicable)
Comply with legal and regulatory requirements
Improve our services and patient experience

3. HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and protect your Protected Health Information (PHI) according to applicable federal and state regulations.

4. SMS / Text Messaging (Important)

If you provide your mobile phone number, you may receive SMS (text) messages from Buckeye Physical Therapy related to appointment scheduling, confirmations, reminders, care-related notifications, and follow up communication.

How you opt in: You opt in by providing your phone number during intake, referral, scheduling, through our website, or by requesting contact from the clinic.
Message frequency: Message frequency varies.
Rates: Message and data rates may apply.
Opt out: You can opt out at any time by replying STOP. After you send STOP, you may receive one final message confirming your opt out.
Help: For help, reply HELP or contact us using the information in the “Contact Us” section below.
Privacy of mobile information: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We only share information with service providers as necessary to deliver messages and provide services (for example, messaging and scheduling systems), and as required by law.

5. Information Sharing

We do not sell your personal information. We may share information with healthcare providers involved in your care, insurance companies for billing purposes (when applicable), service providers who help us operate our business (such as scheduling and messaging tools), and as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to applicable legal requirements. You may also request a copy of your medical records in accordance with HIPAA regulations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last updated” date.

9. Contact Us

Buckeye Physical Therapy PLLC
Edinburg, TX
Email: buckeyephysicaltherapy@gmail.com
Phone: (956) 476-5310

See also our SMS Terms & Conditions and Terms of Use.